Public Sector · Case Management
Case Platform
One system, instead of five logins.
Marula is early, so this illustrates the type of problem and outcome we build toward — it is a representative engagement, not a named client case study. Real client case studies will replace these as they become available.
Problem
Eligibility checks split across disconnected legacy systems and manual re-keying, with caseworkers logging into several tools to assemble one picture of a case.
Solution
A unified case-management platform with AI-assisted triage of incoming requests, pulling the data caseworkers needed into one place instead of five.
Outcome
Caseworkers spend their week on casework, not on re-entering the same data three times across separate systems.